Privacy, in plain language
When you contact Phuongnamsoft, we use the information you provide to understand your enquiry and reply. We do not add you to a newsletter or an automated sales sequence.
Last updated: 10 September 2026Information we collect
The enquiry form asks for your name, work email, type of work, budget range and a description of the problem. We also record your IP address and browser information to operate, secure and protect the form from misuse.
How we use it
We use the information to assess fit, respond to you, keep a record of the conversation and protect the website. We do not sell your personal information.
Where it goes
Enquiries are stored in our application and sent through the email service configured for this website. Hosting, database and email providers may process the information only to provide those services. Access is limited to people who need it to respond or maintain the service.
Retention and your choices
We keep enquiry information only as long as it is reasonably needed for the conversation, business records, security and applicable legal obligations. You can ask to access, correct or delete information associated with your enquiry, subject to obligations that require us to keep it.
Questions or data requests
Use the enquiry form and state that your message concerns privacy. We will respond through the work email you provide.